Privacy Policy

Last updated: 11.08.2026

Promotional Vehicle Hire ("PVH", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our Services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any questions about this policy or your data, contact us at accounts@promotionalvehiclehire.co.uk .

What Information We Collect

We may collect the following information:

Contact details — name, email address, phone number, business name, submitted via our Get a Quote or contact forms.
Campaign details — information about your intended campaign (dates, locations, vehicle preferences) submitted through our forms or quote calculator.
Technical data — IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
Marketing data — your preferences in receiving marketing communications from us, where applicable.

We do not knowingly collect financial or payment card information directly through our website; any payments are processed via a secure third-party payment provider.

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Manage and deliver bookings and Services
Communicate with you about your campaign
Improve our website and Services
Send marketing communications, where you've consented to this
Comply with our legal obligations

Legal basis for processing: we rely on performance of a contract (for bookings and enquiries), legitimate interests (for improving our Services and general communications), and consent (for marketing communications and non-essential cookies).

Cookies

Our website uses cookies and similar tracking technologies to improve your experience and understand how our site is used. Cookies are small text files stored on your device.

Types of Cookies We Use

Strictly Necessary Cookies
Required for the website to function properly (e.g. remembering form inputs, security features). These cannot be switched off.

Analytics Cookies
Help us understand how visitors use our site, via tools such as Google Analytics (GA4). These collect anonymised or pseudonymised data about site usage.

Marketing & Advertising Cookies
Used to deliver relevant advertising and measure campaign performance, via:

Google Ads — tracks conversions and enables retargeting advertising based on your browsing behaviour on our site.
Meta (Facebook) Pixel — tracks conversions and enables retargeting advertising on Facebook and Instagram based on your interaction with our site.

Managing Cookies

When you first visit our website, you'll be shown a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time via [cookie settings link / browser settings]. Blocking certain cookies may affect site functionality.

Sharing Your Information

We may share your information with:

Service providers who help us operate our business (e.g. website hosting, email/CRM tools, payment processors)
Google (Google Ads, GA4) and Meta (Facebook Pixel), for advertising and analytics purposes, as set out above
Sister and partner companies (e.g. Wrap Cartel), where relevant to delivering your campaign
Regulatory or legal authorities, where required by law

We do not sell your personal data to third parties.

International Data Transfers

Some third-party providers we use (including Google and Meta) may transfer data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms recognised under UK GDPR.

Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including to comply with legal, accounting, or reporting requirements. Enquiry and booking data is typically retained for 2 years unless you request earlier deletion.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (where processing is based on consent)
Data portability, where applicable
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at accounts@promotionalvehiclehire.co.uk .