Last updated: 11.08.2026

1. DEFINITIONS 

1.1 Promotional Vehicle Hire is a trading division of Wrap Cartel Ltd, hereafter referred to as “the Company”. 

1.2 The purchaser of its products is hereafter referred to as “the Customer”. 1.3 The Company’s “Products” comprise of mobile or fixed exhibition and display units, adapted vehicles, individual mobile and static hire units and the provision of services for the building, operation and hire thereof. 

1.4 The “Proposal” is the written statement of the work to be done or services to be supplied together with costs and specific supply terms. 

1.5 Different terms and conditions may apply to different types of work. These are classified as “Build and Manufacture” which relates to the actual building or manufacture of a product for a Customer. “Event Operations” which relates to where the Company will deliver and operate either one of its own, or the customer’s products at a specific event or events and “Hire” which relates to a product being hired to a Customer for a specific event or period either to be operated by the Company or the Customer.

2. GENERAL 

2.1 Details, terms and conditions in the Company’s Proposals and those contained in these Terms and Conditions are those upon which the contract is based and shall take preference and priority over any contained in the Customer’s order or tender documents.

3. THE PROPOSAL 

3.1 The Proposal is personal to the Customer and cannot be transferred or assigned. 3.2 The Proposal will remain valid for 30 days from issue. 

3.3 No proposals issued by the Company shall place it under any obligation until they have received a written order (hard copy and / or email confirmation and /or Purchase Order) from the Customer in confirmation thereof and by confirming the Customer is agreeing to these Terms and Conditions. 

3.4 The Company reserves the right to withdraw or amend a Proposal at any time before its acceptance. 

4. CONTRACT 

4.1 The contract between the Company and the Customer is formed by the receipt of the Customer’s written order (hard copy and / or email confirmation and /or Purchase Order) from the Customer accepting the Proposal and therefore by confirming they are agreeing to these Terms and Conditions. 

4.2 If the Proposal contains anticipated delivery dates or production schedules, these can be taken as indicative only and cannot be guaranteed. The Company will do its best to meet such dates but cannot be held liable for any losses or damages, or consequential loss or damages, for failure to do so. 

4.3 The Company will not accept any verbal or supplementary written representations to this contract or Terms and Conditions.

4.4 Unless specifically agreed in writing to the contrary, all specially designed and commissioned equipment, operational procedures, design concepts and intellectual property rights belong to the Company who will grant a usage licence to the Customer during the contract period. 

4.5 The Company reserves the right to affix a “Promotional Vehicle Hire” sign on all Products that can be seen during its operation. 

5. CUSTOMER SUPPLIED MATERIALS, STRUCTURES AND SPECIFICATIONS

5.1 It will be the Customer’s responsibility to ensure any goods or materials supplied by them for use in the Products comply with design, style and application requirements of the Product. The Company will accept no liability for any problems caused by such goods or materials. 5.2 The Company will try to comply with design requirements specified by the Customer but will not be held responsible for any damage or malfunctions caused from them. 5.3 The Customer must supply a manual for the erection of any structure or equipment provided by them. 

5.4 Where the Company is involved in managing a Customer’s own equipment for Event Operation, it will endeavor to keep such equipment clean and in a good state of repair although the Customer shall be responsible for any costs arising from this. 

6. DELIVERY 

6.1 All delivery times and dates are given in good faith by the Company and whilst every effort will be made to comply with Customer requests and stated delivery dates, the Company cannot be held responsible, or liable for any costs, consequential loss, or to have broken or breached the contract if delivery is late. 

6.2 If specific siting or delivery requirements are necessary, these must be supplied to the Company prior to the event or the delivery and must be in line with those agreed in the Proposal. 

6.3 It is the Customer’s responsibility to ensure that one of their representatives inspects all Products prior to any final stage payment and signs the necessary “satisfactory delivery receipt “papers.

7. STORAGE 

7.1 Vehicles, items and goods are stored at the owners own risk and should be covered by the Customers insurance. 

7.2 The Company disclaims any responsibility for loss or damage to stored vehicles and items, except in cases of the Company’s negligence. 

7.3 Access to storage can be accommodated during the Company’s normal office hours. If access is required outside of these times the Company needs adequate notice, minimum of one week. 

8. PRICES 

8.1 Full details of the price are set out in the Proposal and will be subject to VAT at the prevailing rate

8.2 The Company reserves the right to modify quoted prices in the event that material or other costs alter. 

9. PAYMENT TERMS 

9.1 Building and manufacture - Work will be invoiced in three stages with 40% of the price being paid with order, a second stage payment of 30% of the work done and a final payment of 30% before the work leaves the factory. All payments will be made against invoice and it is clearly understood that no work will leave the factory unless it has been fully paid. 9.2 Event Operations and hire – Bookings for vans, mobiles, trailers, tented structures, exhibitions, conferences and all other structures will be subject to a nominal £500 + VAT non-refundable early booking payment to secure the unit for the hire. Payment confirms your agreement to the full hire period and these T&Cs. 90 days before the event the payment for the balance becomes due and you will be liable for the full cost of the hire and/or operation. 9.3 A damage deposit of £500 + VAT will be required on all Hire transactions prior to the event which will be fully refunded on return of the unit clean and undamaged. 

9.4 Title to any products will not pass to the customer until full payment has been received and the Company reserves the right to remove Products from the Customer if payment has not been received in full. 

9.5 Storage – payment will be invoice either monthly or quarterly as agreed at the end of each period. 

9.6 The Company reserves the right to charge interest on any overdue payments at the rate of 4% above the Bank of England Base Rate. 

9.7 Agent, Sales fees and Design charges are payable on agreement 

10. INSURANCE 

10.1 Build and Manufacture – The Customer will be responsible for insuring the Product ex-works from the Company’s factory. 

10.2 Event Operation and Hire – The Customer will be responsible for taking out an “All Risks” insurance policy to cover all damage to the Product, including fire and theft, and Public Liability. The Customer will need to produce an Insurance Certificate to show the Company prior to any events. 

10.3 Storage – The Customer will be responsible for insuring their vehicle, item or goods. 10.4 The Customer may choose to purchase the appropriate insurance from the Company which will be subject to an excess of £10,000. 

11. CUSTOMER LIABILITY FOR DAMAGE 

11.1 The Customer will be asked to sign for the satisfactory receipt of all Products. 11.2 In the case of Event Operation and Hire at the end of the period all Product and equipment must be handed back to the company in the same condition it was received. On return it will be inspected for damage and the Customer informed of any problems and the cost of rectification. The Company reserves the right to make a charge for removing any graphics, Velcro or glue residue left on the Product. 

12. CANCELLATION

12.1 Build and Manufacture – Should the Customer cancel the order prior to the commencement of production the Customer will forfeit the 40% initial deposit. Should cancellation occur after production has commenced, the Customer will be liable for the full contract price less any payments made on account. 

12.2 Event Operation and Hire – In the event of cancellation over 90 days before the event the Customer will forfeit the advance non-refundable booking payment. Cancellation under 90 days the Customer will be liable for the full price of the hire and any other agreed additional extras. 12.3 Storage – the Company should be notified of cancellation by the Customer and the vehicle, items and or goods removed before the end of the current period of storage cover. The Customer will be liable for paying for the remainder of that storage period. 12.4 The cancellation policy as stated in 12.2 is effective regardless of cancellations from show organisers due to acts of God, and unforeseen circumstances. 

13. REPLACEMENT OF DEFECTIVE GOODS AND WARRANTY 

13.1 The Customer will be required to sign off all Products when delivered as satisfactory. If the Customer notifies any defects on delivery then the Company will inspect it and if appropriate repair or replace. 

13.2 The Company will provide a general warranty for 12 months on all Products subject to normal wear and tear. 

13.3 Should the Customer require any work to be done under warranty then it will be their responsibility to return the Product to the Company’s workshop at their own expense. 13.4 All Works are to be carried out at Wrap Cartel’s Premises in Warrington, Cheshire. It is the responsibility of the customer to return goods, Masters will not be liable for transportation or expense for returns 

14. FORCE MAJEURE 

14.1 Definition of Force Majeure 

14.1.1 In this Clause, "Event of Force Majeure" means an event beyond the control of the Company and the Customer, which prevents a Party from complying with any of its obligations under this Contract, including but not limited to: 

14.1.2 act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods); 

14.1.3 war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilistation, requisition, or embargo; 

14.1.4 rebellion, revolution, insurrection, or military or usurped power, or civil war; 14.1.5 contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly; 

14.1.6 epidemic, pandemic or quarantine; 

14.1.7 riot, commotion, strikes, go slows, lock outs or disorder, unless solely restricted to employees of the Supplier or of its Subcontractors; or 

14.1.8 acts or threats of terrorism. 

14.2 Consequences of Force Majeure Event

14.2.1 Neither the Company or the Customer shall be considered in breach of this Contract to the extent that performance of their respective obligations (excluding payment obligations) is prevented by an Event of Force Majeure that arises after the Effective Date. 14.2.2 The Party (the “Affected Party”) prevented from carrying out its obligations hereunder shall give notice to the other Party of an Event of Force Majeure upon it being foreseen by, or becoming known to, the Affected Party. 

14.2.3 If and to the extent that the Company is prevented from executing the Services by the Event of Force Majeure, while the Company is so prevented the Company shall be relieved of its obligations to provide the Services but shall endeavor to continue to perform its obligations 

under the Contract so far as reasonably practicable and in accordance with Good Operating Practices, PROVIDED that if and to the extent that the Company incurs additional Cost in doing so, the Company shall be entitled to the amount of such Cost [COST BEING DEFINED AS HAVING NO PROFIT COMPONENT] (the Company having taken reasonable steps to mitigate the Cost). 

14.2.4 If and to the extent that the Company suffers a delay during the Manufacture Period as a result of the Event of Force Majeure then it shall be entitled to an extension for the Time for Completion in accordance with Sub-Clause 14.2.6. 

14.2.5 If an Event of Force Majeure results in a loss or damage to the Product, then the Company shall rectify such loss or damage to the extent required by the Customer, PROVIDED that any Cost of rectification (less any insurance proceeds received by the Company for the loss or damage) is borne by the Customer (the Company having taken reasonable steps to mitigate the Cost). 

14.2.6 The Contract Period shall be extended by a period of time equal to the period of interruption caused by an Event of Force Majeure. 

14.3 Optional Termination 

14.3.1 Irrespective of any extension of time, if an Event of Force Majeure occurs and its effect continues for a period of 180 days, the Customer may give the Company notice of termination which shall take effect 28 days after the giving of notice. If, at the end of the 28 day period, the effect of the Force Majeure continues, the Contract shall terminate. After termination under this 

Sub-Clause 13.3.1 by the Customer, the Company shall comply with Sub-Clause 12.1 (12.2 for Hire) and the Customer shall pay the Company an amount calculated and certified in accordance with 12.1 (12.2 for Hire).